QA Process Standardization & Management: Developed and implemented

efficient QA processes, increasing testing speed by 80%. Created detailed test

plans, strategies, and test cases aligned with project scope, collaborating with

SI leads and stakeholders for comprehensive coverage and successful delivery.

Mastered diverse methodologies such as system support, test planning, test

cases, UI/UX, functional, usability, UAT, SIT, exploratory, regression,

sanity/smoke, API, database, Mobile(iOS/Android)/Web applications testing

etc., resulting in a 80% improvement in product quality and efficiency.

Skilled in various domains like E-Commerce, Shopping, Security,

Healthcare(HL7/FHIR), Social- Media, Video/Voice Calling Apps,

Telecom(BSS/OSS), Food order, Music, CRM-Investment, Logistics, Edtech-

Startup, Trading, RazorPay, PayU, Payments-POS, Hotel Booking etc.

Skilled in Jira, Trello, Redmine, Xray, Kiwi, Confluence etc, enhancing project

management and productivity.

Optimized software testing and support procedures by implementing AI-driven

methodologies, resulting in a 40% reduction in time.

Agile Specialist & Team Leadership: Led a team of 10 QA Engineers, driving a

50% increase in productivity and achieving an 80% positive outcome in software

tests.

Problem-solving and Analytical Skills: Demonstrated problem-solving and

analytical abilities by identifying over 3,000 software defects, resulting in a 95%

reduction in system errors through proactive and strategic solutions.

Roles

l Smoke/Sanity Testing,

l Functional, integration and System Testing

l Re-testing and Regression

l Testing, Manual and Exploratory Testing

l Localization, Compatibility and Backward Testing

l Mobile and Web applications testing

l Usability ,UAT, UI/UX, Hardware-software Testing

l API , Security and Performance Testing

l Automation Testing

l SQL and Database Testing

l AI-driven methodologies

l Test Planning, Test cases,

l Execution, Defect

l Management and

l Technical/Client Support

Skills

Salesforce and Salesforce testing practices

Test Management Tools and other tools:

Jira,Confluence,TestRail,Redmine,Zephyr,Trello,MS Visual

Studio,MS Office,Pcloudy,Charlesproxy, Fiddler, Burp Suite

Database: MySQL,MS SQL Server,DbVisualizer,LiteDBStudio

OS: Mac, Windows, Linux/Unix

Tools and framework:

Selenium,Maven,TestNG,Appium,Postman,JMeter,Azure

DevOps,GitHub Design Pattern: POM, Crash Reporting tool:

Firebase Crashlytics

Cloud computing platforms: AWS,Azure,GCP,

CI/CD Tools:

Jenkins, Version Control: Git