Details :

Technical proficiency in troubleshooting Java and Unix Shell Scripting, SQL Queries , networking, and cloud technologies

Application/Production Support for Web-based Java.

Must understand the different stages - Build, Unit Test, Functional Test, Sonar Scan, Deployment, Artifactory Upload

- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex issues quickly

- Knowledge in building CI/CD, familiar using DevOps tools like Jenkins, Git & Maven

- Familiarity with monitoring and logging tools such as Splunk , Dynatrace, Prometheus, Grafana etc.

- Must have created application deployment pipeline using Jenkins.

- ITSM Process knowledge is essential – Incident, Change and Problem Management

- Experience in configuration management tools like Chef/Ansible

- Good to know skill -PCF Cloud knowledge

- Excellent verbal and written communication skills.

  Ability to convey technical information to non-technical stakeholders and collaborate effectively within a team

Role and responsibility :

Daily sanity/Health check/Monitoring for high availability of Java.

Monitoring Alerts from Enterprise Monitoring Operations , action on valid alerts , supress false alert and work on removing unwanted alerts

Observability -proactive, investigating system component interactions and identifying root causes of problems based on alert analysis

Incident Resolution arising from Operation Command Center Alerts

Work Orders - Resolve Work orders

Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window

Raise new change tickets and arrange for approvals, including CAB approvals

Work with Development / Testing team for defect analysis (with Production simulated data)

Build automation scripts that reduce the number of Incidents and/or improves processes followed

Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issue

Exhibit SRE culture explore all means to improve reliability of the application by reviewing & managing all change request applied to application meeting SLO objective.