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AWS Connect Developer

c2c,

at Marktine Technology Solutions Pvt. Ltd.

Posted by Princy Jain

Experience7 - 10 Years
SalaryNot Disclosed
Job TypeFull Time
Location Remote
11 days ago
0

0

Job Highlights

Role- AWS Connect Developer (Offshore)

Domain: Contact Center / IVR Development (Banking & Finance)

Experience- 7+ Years

Job Description

Must-Have Skills

Hands-on Amazon Connect contact flows, IVR routing, and Contact Lens.

AWS Lambda, DynamoDB, Lex, and API integration.

Experience in Banking/Finance domains (Retail, Business Banking, Lending).

Roles & Responsibilities

Build and maintain IVR flows and intent routing across multiple business lines.

Integrate backend microservices/APIs via AWS Lambda for real-time customer data lookup.

Optimize call routing, queuing, and contact flow performance.

Education

UG :Any UG Qualification

PG :Any PG Qualification

Key Skills
Amazon Connect contact flows
IVR routing
Contact Lens
AWS Lambda
DynamoDB
Lex
API integration
Banking/Finance domains
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