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AWS Connect Tester/QA
c2c,
at Marktine Technology Solutions Pvt. Ltd.
Posted by Princy Jain
Experience7 - 10 Years
SalaryNot Disclosed
Job TypeFull Time
Location Remote
11 days ago
0
0
Job Highlights
Role- AWS Connect QA / Tester (Offshore)
Domain: IVR & Contact Center Quality Assurance
Experience- 7-10 Years
Job Description
Must-Have Skills
Testing Amazon Connect IVR contact flows, routing logic, and intent handling.
Test automation for voice/IVR (e.g., Cyara, AWS testing tools, Postman for APIs).
Functional, regression, and call path/intent test case execution.
Roles & Responsibilities
Validate complex IVR intent flows across Retail, Business Banking, and Finance streams.
Verify Lambda integrations, telephony routing, fallback paths, and audio prompts.
Log, track, and re-test defect lifecycles in Jira.
Conversational AI developer
Education
UG :Any UG Qualification
PG :Any PG Qualification