Jobs

Must-Have Skills

LLM Orchestration & Frameworks: LangChain, LlamaIndex, Python, Prompt Engineering.

Conversational AI & Voice Integration: Amazon Bedrock/OpenAI APIs, Amazon Lex integration with LLMs.

Guardrails, deterministic response enforcement, and hallucination reduction.

Roles & Responsibilities

Develop the conversational LLM bot layer placed in front of existing IVR intents.

Implement intent classification, entity extraction, and dynamic routing to Connect IVR paths.

Implement guardrails for compliance and accurate financial data retrieval.

What to Avoid

Demo/Wrapper-Only Experience: Avoid candidates lacking real-world intent-routing and guardrail experience.

Ignoring Voice Latency: Building slow-responding LLM chains unsuitable for real-time voice bots.