- Document business requirements, workflow diagrams, process maps, functional specifications, meeting notes, and operational procedures.
- Facilitate workshops, user discussions, demonstrations, and solution walkthroughs with client stakeholders.
- Assist in configuring ERP modules, workflows, reports, dashboards, forms, and operational process configurations where applicable.
- Support solution validation, testing activities, quality assurance processes, user acceptance testing, and issue resolution efforts.
- Collaborate with technical consultants to ensure business requirements are translated effectively into functional and technical solutions.
- Support organizational change management activities, user enablement initiatives, training coordination, and go-live support activities.
- Assist with ERP data validation, migration support activities, reporting validation, and administrative support where applicable.
- Maintain project documentation, configuration records, status updates, and client communication artifacts.
- Participate in Agile project delivery activities including sprint planning, backlog refinement, project coordination, and delivery support tasks where applicable.
- Support project management activities as needed including coordination, status tracking, follow-ups, and risk identification.
- Maintain awareness of Microsoft Dynamics AX and Dynamics 365 Finance & Operations platform capabilities, business process improvement opportunities, and industry best practices.
- Support continuous improvement initiatives related to financial operations, supply chain processes, workflow optimization, and operational efficiency.
Skill Set
Microsoft Dynamics AX,Dynamics 365 Finance & Operations,ERP Functional Consulting,Business Analysis,Requirements Gathering,Gap-Fit Analysis,Business Process Documentation,Workflow Documentation,Functional Specifications,Process Mapping,Workshop Facilitation,ERP Configuration Support,Solution Validation,User Acceptance Testing,QA Support,Issue Management,Client Communication,Stakeholder Coordination,Agile Methodology,Project Coordination,Project Documentation,ERP Data Validation,ERP Reporting Validation,